SnapEngage integration with RudderStack

Build Customized Customer Workflows Using RudderStack and SnapEngage

With RudderStack, you can seamlessly send your event data from a variety of event sources to SnapEngage. All you need to do is configure SnapEngage as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to SnapEngage in real-time.

By Integrating SnapEngage with RudderStack, you can:

Track all your cross-platform event data without having to manually instrument the integration
Send the event data to SnapEngage in real-time
Skip development process and save time for other important technical issues

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What you can do with SnapEngage

Leverage chatbots, interactive conversation capabilities and integrations with popular cross-channel tools to engage with your customers

Create unique experiences that drive customer engagement and retention

Engage, qualify and convert more leads with the help of live chats

Deliver accurate, real-time solutions to the customers’ problems and improve customer satisfaction

Use bots to give accurate responses to your customers when your live agents aren’t online

This integration is on the roadmap

Schedule time with our solutions engineering team to learn about timing and help prioritize this integration.

Connect with Our Team

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About SnapEngage

SnapEngage is an enterprise live chat software used by many businesses for customer support and sales. It enables your sales teams to effectively engage with your website visitors and convert them into potential customers. SnapEngage is also used to boost customer satisfaction and retention by answering their queries.

With SnapEngage you can create unique, personalized customer experiences across all channels and drive your business growth effortlessly.

Connect With Us to Learn More

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FAQ

How can we help you?

What is SnapEngage used for?

SnapEngage is a third-party customer help desk Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers

Is it hard to set up SnapEngage?

Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to SnapEngage through secure customer help desk integration tools like RudderStack.

How much does it cost to integrate SnapEngage with RudderStack?

Pricing for SnapEngage can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

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Max Werner
Data Operations Manager, Proposify
Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
See case study
Chris Frye
Crate and Barrel
The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.
David Annez
Head of Engineering at Loveholidays
We worked with RudderStack’s product team to drastically increase our site performance and collect even more detailed data on our customer journey. The data now powers analytics, revenue reporting and the recommendations engine built by data science.
See case study
Alex Dovenmuehle
Head of Data Engineering at Mattermost
Our previous vendor’s model kept our data in their playing field, and the pricing limited what we could to track. We wanted to own our data in our warehouse and RudderStack simplified our customer data pipeline setup and security.
See case study
Dan Baker
Data Engineer at Pachyderm
I bring great news…our ~23% of untracked users is down to ~5% since we started using the RudderStack SDK!
Max Werner
Data Operations Manager, Proposify
Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
See case study
Chris Frye
Crate and Barrel
The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.