Olark Overview

Live chat platform

SourceEvent StreamCustom

You can now set up Olark as a source in RudderStack. By using an Olark webhook, you can send relevant events directly to RudderStack whenever a customer interacts with Olark. These events can be further processed and routed to analytics platforms or your data warehouse for advanced analytics.

By adding Olark as a source in the RudderStack dashboard, you can:

  • Capture real-time chat event data
  • Attribute events and traits to specific users
  • Build more advanced analytics with the raw Olark event data
  • Save development time by using RudderStack’s out of the box integration
Available via webhookAdd Olark as a source in RudderStack by enabling a webhook source in your RudderStack dashboard, then using our Transformations feature to re-shape the incoming payload. Once configured, RudderStack will send data from your Olark source to any destinations you connect. (Note, you will need to configure outbound webhooks in Olark.)
Frequently Asked Questions

All Olark accounts start with a 14-day free trial. At the end of the trial you can choose to downgrade to a free account which includes limited features - one agent, and a maximum of 20 chats per month.

Pricing for the Olark integration can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

Use the Olark integration with popular destinations
203 Integrations
About Olark

Olark is a live-chat software that connects your business with customers in an effective and timely manner. It helps the marketing, sales, and customer success teams to personalize engagement, improve workflow, accelerate closing, and generate higher revenue. Olark offers various features including message automation, team management, notification management, insight dashboards, real-time reporting, searchable chat transcripts, set templates, and more. connect Olark and you get complete information about your customers in one place, and use it to create personalized messages and campaigns for them. RudderStack supports sending your events to Olark.