Twilio integration with RudderStack

Strengthen Customer Relationships with RudderStack and Twilio

With RudderStack, you can seamlessly send your event data from a variety of event sources to Twilio. All you need to do is configure Twilio as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Twilio in real-time. You can then leverage this event data to automate mission-critical processes and integrate your entire tech stack.

By Integrating Twilio with RudderStack, you can:

Track all your cross-platform event data without having to manually instrument the integration
Send the event data to Twilio in real-time
Record user information and account information into Twilio automatically

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What you can do with Twilio

Bring together all your customer communications across email, SMS, social media, and push notifications to a single centralized platform

Understand how customers interact with your product and use the insights to deliver highly engaging, personalized messaging campaigns

Leverage state-of-the-art developer APIs for voice, SMS, chatbots, and more to engage in meaningful conversations with your customers

Strengthen and nurture long-lasting customer relationships by unifying all communications across your business - from product to marketing to sales

Run cross-channel campaigns to boost your business and promote your brand

This integration is on the roadmap

Schedule time with our solutions engineering team to learn about timing and help prioritize this integration.

Connect with Our Team

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About Twilio

Twilio offers communication APIs for SMS, voice, video and social media to help you build better customer relationships and engage with them more effectively. Its cross-platform APIs let you unite all your customer communications, track their entire product journey, understand their behavior, and deliver personalized messaging for them.

Twilio’s platform is trusted by millions of developers, and its features are ideal for building communication apps that ensure long-lasting customer relationships.

Connect With Us to Learn More

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FAQ

How can we help you?

What is Twilio used for?

Twilio is a third-party SMS tool that enables businesses to communicate with their users.

Is it hard to set up Twilio?

Difficulty can vary based on your tech stack and the complexity of messaging workflows. Many users choose to simplify implementation by deploying and sending data to Twilio through secure SMS integration tools like RudderStack.

How much does it cost to integrate Twilio with RudderStack?

Pricing for Twilio can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

What are the Twilio products?

Twilio products include Programmable Messaging, Programmable Voice, Twilio SendGrid Email APINew, Programmable Video, and many more.

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Max Werner
Data Operations Manager, Proposify
Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
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Chris Frye
Crate and Barrel
The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.
David Annez
Head of Engineering at Loveholidays
We worked with RudderStack’s product team to drastically increase our site performance and collect even more detailed data on our customer journey. The data now powers analytics, revenue reporting and the recommendations engine built by data science.
See case study
Alex Dovenmuehle
Head of Data Engineering at Mattermost
Our previous vendor’s model kept our data in their playing field, and the pricing limited what we could to track. We wanted to own our data in our warehouse and RudderStack simplified our customer data pipeline setup and security.
See case study
Dan Baker
Data Engineer at Pachyderm
I bring great news…our ~23% of untracked users is down to ~5% since we started using the RudderStack SDK!
Max Werner
Data Operations Manager, Proposify
Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
See case study
Chris Frye
Crate and Barrel
The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.