Integrate Webhook with Zendesk
Don't go through the pain of direct integration. RudderStack’s Webhook integration makes it easy to send data from Webhook to Zendesk and all of your other cloud tools.Zendesk offers tools and services that ensure cutting-edge support and sales across various business functions. It allows businesses to serve their customers in the best way possible, enabling easy processing and resolution of customer issues.
Zendesk offers features such as live chat, call center software capabilities, and a smart knowledge base so that users can easily handle any type of customer question.
Webhooks allow you to send the events generated via the RudderStack SDK to your own backend. It is useful in cases where you want to apply some custom logic on the event payload before sending it to your preferred destination platforms.
Once webhooks are enabled as a destination in your dashboard, RudderStack forwards the SDK events to your configured webhook endpoint.