Trengo is a popular business messaging and communications platform that lets you bring together all your messages via email, SMS, social media, etc. into a single central communication hub. It allows you to set up cross-platform collaborations with your team, automate conversations with your users, and deliver personalized customer experiences.
Frequently Asked Questions
What is Trengo used for?
Trengo is a third-party internal communication Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers
Is it hard to set up Trengo?
Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Trengo through secure internal communication integration tools like RudderStack.
How much does it cost to integrate Trengo with RudderStack?
What tools can you integrate with Trengo?
Slack, Gmail, Trello, Asana, Shopify, HubSpot, Magento, and Zapier are a few tools that integrate with Trengo.
What data can you collect with Trengo?
With Trengo you can identify employees answering the most tickets, channels that convert the most leads, the overall organization statistics, and also measure peak moments in customer service.
RudderStack Trengo Documentation
Refer to our step-by-step guide and start using the Trengo integration today