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Elevio integration with RudderStack

Effortless Customer Support Using RudderStack and Elevio

With RudderStack, you can seamlessly send your event data from a variety of data sources to Elevio. All you need to do is configure Elevio as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Elevio in real-time.

By Integrating Elevio with RudderStack, you can:

  • Get all your event data across multiple sources to Elevio without having to manually instrument the integration
  • Record user traits and send them to Elevio Javascript library for content targeting or live chat analysis
  • Collect and map additional user information such as email, name, company, etc. to Elevio without any additional coding

What you can do with Elevio

Create and deliver in-app contextual content through in-app helpers & hotspots, embedded articles, etc., before the user engages with support

Provide on-demand help on the pages the user needs help

Analyze reports to understand how your users are interacting with your knowledge base

Generate suggestions to improve your knowledge based on customer engagement and feedback

Effectively improvise the efficiency of help provided to your customers over time, using in-depth analysis

This integration is on the roadmap

Schedule time with our solutions engineering team to learn about timing and help prioritize this integration.



How can we help you?

What is Elevio used for?

Elevio is a third-party customer help desk Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers

Is it hard to set up Elevio?

Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Elevio through secure customer help desk integration tools like RudderStack.

How much does it cost to integrate Elevio with RudderStack?

Pricing for Elevio can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

What is Elevio?

Elevio is a self-service user education platform that makes your product easier to learn and use. It offers built-in content management tools and monitors how customers are engaging with the knowledge base, provides review usage statistics and reports, and enables users to leverage customer queries and feedback to identify areas of improvement.

Who uses Elevio?

More than 500 companies use Elevio to reduce their day-to-day customer efforts. AccuWeather, Epic Games, Ebay, and Loom are a few popular companies using Elevio.

Customer Data Platform for Developers | RudderStack
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