What you can do with Olark

Customize your chatbox with color and regional language options for an improved experience

Monitor chat volume, customer satisfaction, and agent activity with live chat analytics

Send automated messages based on different criteria like location, referring URL, browsing behavior, and more

Get full access to your complete transcript archive, along with a user-friendly interface for searching, sorting, and filtering the most relevant insights

Monitor customer feedback to understand team friendliness, responsiveness, and chat experience

This integration is on the roadmap

Schedule time with our solutions engineering team to learn about timing and help prioritize this integration.


Collect Real-time Data and Insights Using RudderStack and Olark

With RudderStack, you can seamlessly send your event data from a variety of data sources to Olark. All you need to do is configure Olark as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Olark in real-time.

By Integrating Olark with RudderStack, you can:

  • Get all your event data across multiple sources to Olark without having to manually instrument the integration
  • Collect user events and traits and automatically send them to Olark without implementing any duplicate tracking code
  • Skip development process and save time for other important technical issues