Zendesk Source integration with RudderStack

Send Customer Event Data from Zendesk to RudderStack Securely

Integrating Zendesk as a Source in RudderStack is effortless and takes just a few minutes to set up. Once successfully configured, RudderStack automatically ingests your specified Zendesk data. You then can route this rich data to your data warehouse or any other third-party destinations.

By Adding Zendesk as a Source in the RudderStack Dashboard, you can:

Schedule data import from your Zendesk account to RudderStack.
Import historical data from any specified date during initial synchronization.

Try this in RudderStack

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What you can do with Zendesk Source

Enable messaging features on your web, mobile, and social channels for customers to reach you instantly.

Track, prioritize, and respond to customers from a unified agent workspace.

Use built-in routing and intelligence to gather critical details and reduce data entry.

Integrate all relevant customer data using our powerful integration options such as code and no-code functionality.

Offer each customer a personalized experience with automation and AI-powered bots to ensure customers do not have to repeat themselves.

How to set up Zendesk Source Integration

It's easy! Use our step-by-step guide for setting up Zendesk as a source in RudderStack.

View the Documentation

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FAQ

How can we help you?

What is the purpose of Zendesk?

Zendesk helps support, sales, and customer success teams engage with their customers better. It offers various tools and products, including Zendesk Support, Zendesk Guide, and many more that improve communication between the company and its customers and boost revenue.

Is Zendesk a CRM?

Zendesk is a service-first CRM company that builds software designed to improve customer relationships and is built with customer support agents in mind.

Max Werner
Data Operations Manager, Proposify
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See case study
Chris Frye
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The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.
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I bring great news…our ~23% of untracked users is down to ~5% since we started using the RudderStack SDK!
Max Werner
Data Operations Manager, Proposify
Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
See case study
Chris Frye
Crate and Barrel
The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.