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Trengo Integration
Trengo is a business messaging and communications platform that provides businesses with a shared inbox to manage communication with teams and interact with customers across various channels, including emails, chats, social media platforms, and calls. It enables teams to track unattended client messages, assign conversations, and offer personalized customer experiences.
RudderStack enables you to securely send your customer event data from a variety of event sources to Trengo. For this, you need to configure Trengo as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Trengo in real-time, where you can leverage its capabilities for automating customer conversations and team collaborations.
By Adding Trengo Support For RudderStack, you can:
- Skip all manual instrumentation and get all your event data across multiple sources to Trengo
- Capture information related to every page viewed along with the associated user ID
- Track real-time custom events when they occur in your web app
RudderStack Trengo Documentation
Refer to our step-by-step guide and start using Trengo today