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Integrate Zendesk Support with Slack
Don't go through the pain of direct integration. RudderStack’s Zendesk Support integration makes it easy to send data from Zendesk Support to Slack and all of your other cloud tools.
Easy Zendesk Support to Slack integration with RudderStack
RudderStack’s open source Zendesk Support integration allows you to integrate RudderStack with your Zendesk Support to track event data and automatically send it to Slack. With the RudderStack Zendesk Support integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Available via webhook
Add Zendesk Support as a source in RudderStack by enabling a webhook source in your RudderStack dashboard, then using our Transformations feature to re-shape the incoming payload. Once configured, RudderStack will send data from your Zendesk Support source to any destinations you connect. (Note, you will need to configure outbound webhooks in Zendesk Support.)
Popular ways to use Slack and RudderStack
Query product analytics data
Import analytics-ready product engagement data into your warehouse. Select the data points you need and sync with the click of a button.
Understand feature adoption
Combine your product analytics data with other data points to fully understand features and their impact on lifetime value.
See the full customer journey
Combine your product analytics data with other digital touchpoints to build a full picture of the customer journey.
Frequently Asked Questions
About Slack
Slack is a popular and widely-used business communications platform. Thousands of businesses worldwide use Slack. It allows you to improve your overall business productivity by bringing together all the tools and communications in one place. You can prioritize conversations, have topic-oriented discussions in public channels, and do much more. With Slack, you can get a shared view of your team’s work and progress. With the shared channels feature, you can also collaborate and work with external teams and clients without having to resort to third-party email or chat tools. Slack was acquired by Salesforce in 2021.