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Promoter.io integration with RudderStack

Measure Customer Loyalty and Sentiments Using RudderStack and Promoter.io

With RudderStack, you can seamlessly send your event data from a variety of data sources to Promoter.io. All you need to do is configure Promoter.io as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Promoter.io in real-time. 

By Integrating Promoter.io with RudderStack, you can:

  • Record customer traits to perform user segmentation and customize email templates
  • Get notified when a specific event is triggered to send surveys related to that event
  • Get all your event data across multiple sources to Promoter.io without having to manually instrument the integration

What you can do with Promoter.io

Provide customized email templates and inline editing for teams to create customer satisfaction emails in 27 languages.

Manage distinct brands or large product lines within separate campaigns to organize relevant customer feedback.

Segment campaigns and deploy drip and instant surveys to customers based on product or business category.

Track historical customer sentiment to understand the impact of marketing and product initiatives, both at the brand and individual customer level.

This integration is on the roadmap

Schedule time with our solutions engineering team to learn about timing and help prioritize this integration.



How can we help you?

What is Promoter.io used for?

Promoter.io is a customer retention product that enables teams to better understand customers and reduce churn.

Is it hard to set up Promoter.io?

Difficulty can vary based on the complexity of your tech stack and customer data. Many users choose to simplify implementation by sending data through secure customer retention integration tools like RudderStack.

How much does it cost to integrate Promoter.io with RudderStack?

Pricing for Promoter.io can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

What is Promoter io?

Promoter io helps companies to understand the customer needs by enabling them to build, launch, measure, engage and take action on Net Promoter campaigns efficiently.

What is NPS in market research?

Net Promoter Score (NPS) is a measurement of customer loyalty and satisfaction calculated by asking customers how likely they are to recommend your product or service to others on a scale of 0-10.

Who owns Net Promoter?

Net Promoter Score (NPS) was invented by Fred Reichheld, Bain & Company, and Satmetrix Systems in 2003.

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