Integrating Delighted as a destination on the RudderStack dashboard lets you send your user events directly to Delighted without any manual implementation. All you need is your Delighted API Key, and you’re all set. Once Delighted is successfully configured and enabled, events from RudderStack will start flowing to Delighted.
By adding Delighted as a destination in the RudderStack dashboard, you can:
- Send real-time customer events to Delighted securely
- Create a People List to add users instantly and send surveys to all members in the list in one go
- Update user in a particular People List with the latest information
Frequently Asked Questions
What is Delighted?
Delighted is a feedback platform that allows you to gather NPS (Net Promoter Score), CSAT (Customer Satisfaction), CES (Customer Effort Score), or customer ratings along with open-ended responses.
How does Delighted work?
Delighted helps you take a single-question survey where customers rate your product/service and provide feedback in their own words. All the customer feedback appears instantly in your dashboard.
What data does Delighted collect?
Delighted collects Personal Data, including contact information (name, phone number, address, email address, and your employer) and payment details for customers.
Use the Delighted integration with popular sources
Delighted is a customer feedback platform that allows you to gather instant, invaluable, and actionable feedback from your customers. It helps you enhance your customer relationships and increase brand engagement.