Pendo is a popular product analytics platform that allows you to better understand your customers, and deliver personalized, guided product journeys for them. Some of the key features that Pendo offers include: Insights Sentiment Guidance Feedback Roadmap With Pendo, your product teams can easily understand product usage, onboard your users, collect feedback, and roll out new features in-app - all without requiring any major engineering resources.
You can use RudderStack to send your event data to Pendo for powerful product usage analytics without any custom configuration or coding. Once you enable the Pendo integration via RudderStack, your customer event data will be transformed and recorded to Pendo accurately. This way you can focus your time towards optimizing customer onboarding and surveys than code installations.
By Adding Pendo Support for RudderStack, you can:
- Capture information for every page viewed (along with the category and name of the page) and the associated user ID
- Record user events along with the properties associated with that event
- Send events in a format desired by Pendo
What you can do with Pendo
Track product usage across web, mobile, and multiple applications
Understand how users navigate your entire product portfolio and the features they adopt or ignore
Compare customer cohorts to identify which consistent usage patterns have healthy adoption and the ones that require intervention
Identify interactions that lead to KPIs like retention and expansion
Combine responses with usage data for a 360 view of the customer and how users feel about your product through in-app surveys and NPS
Visualize your product strategy and group plans based on feature, team, or timeline
RudderStack Pendo Documentation
Refer to our step-by-step guide and start using the ReactNative SDK today
Pendo is a product analytics platform built for software development companies to understand their customers better. It enables companies to provide customers with personalized and guided product journeys. Pendo helps product teams easily understand product usage, onboard new users, collect feedback, and release new in-app features without requiring any engineering resources.