Elevio Integration

Connect Elevio and send data to Elevio with Rudderstack.

Destination

Event Stream

Custom

With RudderStack, you can seamlessly send your event data from a variety of data sources to Elevio. All you need to do is configure Elevio as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Elevio in real-time.

By Integrating Elevio with RudderStack, you can:

Get all your event data across multiple sources to Elevio without having to manually instrument the integration
Record user traits and send them to Elevio Javascript library for content targeting or live chat analysis
Collect and map additional user information such as email, name, company, etc. to Elevio without any additional coding

Available via webhook

Send event data to Elevio by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Elevio API. Once enabled, RudderStack will forward events to Elevio (note, this requires leveraging cloud API endpoints for Elevio ).

Frequently Asked Questions

What is Elevio used for?

Elevio is a third-party customer help desk Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers

Is it hard to set up Elevio?

Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Elevio through secure customer help desk integration tools like RudderStack.

How much does it cost to integrate Elevio with RudderStack?

Pricing for Elevio can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

What is Elevio?

Elevio is a self-service user education platform that makes your product easier to learn and use. It offers built-in content management tools and monitors how customers are engaging with the knowledge base, provides review usage statistics and reports, and enables users to leverage customer queries and feedback to identify areas of improvement.

Who uses Elevio?

More than 500 companies use Elevio to reduce their day-to-day customer efforts. AccuWeather, Epic Games, Ebay, and Loom are a few popular companies using Elevio.

About Elevio

Elevio is a user education platform that makes your product easier to learn and use. It offers on-demand, self-service customer support tools, in-app contextual help, live chat integration, and much more. Elevio helps you drive high user engagement and loyalty while significantly reducing support loads.