What you can do with Elevio

Create and deliver in-app contextual content through in-app helpers & hotspots, embedded articles, etc., before the user engages with support

Provide on-demand help on the pages the user needs help

Analyze reports to understand how your users are interacting with your knowledge base

Generate suggestions to improve your knowledge based on customer engagement and feedback

Effectively improvise the efficiency of help provided to your customers over time, using in-depth analysis

This integration is on the roadmap

Schedule time with our solutions engineering team to learn about timing and help prioritize this integration.


Effortless Customer Support Using RudderStack and Elevio

With RudderStack, you can seamlessly send your event data from a variety of data sources to Elevio. All you need to do is configure Elevio as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Elevio in real-time.

By Integrating Elevio with RudderStack, you can:

  • Get all your event data across multiple sources to Elevio without having to manually instrument the integration
  • Record user traits and send them to Elevio Javascript library for content targeting or live chat analysis
  • Collect and map additional user information such as email, name, company, etc. to Elevio without any additional coding