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Freshdesk
Microsoft Azure Synapse Analytics

Integrate Freshdesk with Microsoft Azure Synapse Analytics

Don't go through the pain of direct integration. RudderStack’s Freshdesk integration makes it easy to send data from Freshdesk to Microsoft Azure Synapse Analytics and all of your other cloud tools.

Easy Freshdesk to Microsoft Azure Synapse Analytics integration with RudderStack

RudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your Freshdesk to track event data and automatically send it to Microsoft Azure Synapse Analytics. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Popular ways to use Microsoft Azure Synapse Analytics and RudderStack

Query customer support data

Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.

Perform deep support ticket analysis

Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.

Improve support training

Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.

Frequently Asked Questions

Depending on the format, there are multiple ways to export data from Freshdesk, whether manually, through a native integration or through a data platform like RudderStack.
There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.
Building your own integration between Freshdesk and Microsoft Azure Synapse Analytics costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.

Use the Microsoft Azure Synapse Analytics integration with other popular sources

About Microsoft Azure Synapse Analytics

Azure Synapse Analytics (previously Azure SQL Data Warehouse) is an analytics service that combines data warehousing capabilities with Big Data analytics. It offers a unified data engineering platform to ingest, explore, manage, and serve your data for analytics and Business Intelligence. You can query data on your terms, using either serverless or dedicated computing resources based on your requirements.

About Freshdesk

Freshdesk is a cloud-based customer support platform that lets you streamline your company’s customer support and efficiently manage your customers as you scale. It allows you to support your customers across various platforms such as e-mail, phone, social media, and other messaging apps.