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Intercom Source integration with RudderStack

Send Customer Event Data from Intercom to your Favorite Destinations via RudderStack

Integrate Intercom as a source with RudderStack within minutes without any additional coding. Once successfully configured, RudderStack automatically ingests your specified events data from Intercom. You can then send the data to your data warehouse or other preferred third-party destinations supported by RudderStack.

By Adding Intercom as a Source in the RudderStack Dashboard, you can:

  • Synchronize with your Intercom data source based on the schedule and run frequency.
  • Ingest your customer event data and route it to your preferred destination platforms in the desired format with full security.
  • Easily configure Intercom via your applications, your website, and your server.
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What you can do with Intercom Source

Manage customer interactions across all channels using collaborative inboxes, automated workflows, reporting, and more.

Personalize and target customer interactions using customer, company, and behavioral data.

Convert website visitors into customers through targeted messages, bots, and real-time chat.

Measure which customer has interacted most with your team and also track the cost of providing support.

Accelerate onboarding and adoption with interactive and guided product tours.

How to set up Intercom Source Integration

It's easy! Use our step-by-step guide for setting up Intercom as a source in RudderStack, and get started in no time!

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FAQ

How can we help you?

What is Intercom used for?

Intercom is a popular business messaging platform that gives you an overview of who uses your product or website and allows you to get in touch with potential customers using customized messages and conversational support.

Is Intercom a CRM?

Intercom allows you to collect some data about your customers; however, it cannot replace the usual sales CRM.

What data can you collect with Intercom?

With Intercom, you can collect the customer’s name, email, phone number, web sessions, and the last seen (last time a user visited the website or app).

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