What you can do with Gainsight PX

Design and deploy rich in-app engagements without any developer resources

Visualize customer cohorts and identify key dropoff points or areas of low feature or module usage

Design in-app guides to walk users through product setup and introduce core features

Create customized surveys for specific user segments based on the core attributes or past product behavior

Trigger automated follow-ups based on responses to improve overall user experience and account health

Integrating Gainsight PX with your website can be quite challenging as you will need to manually add tags to your website and web app on every page that you want to track user behavior. You also need to ensure that you add the right tags and identify users correctly to fully leverage Gainsight PX's benefits.

By integrating RudderStack with Gainsight PX, you can get started without worrying about any shortcomings.

How to set up the Gainsight PX Integration

It's easy! Use our step-by-step guide to set up Gainsight PX as a Destination in RudderStack.

View the Documentation
image-a99b84d32bffce4ac38434cc170397483e4044fb-868x140-png
cust-logo
cust-logo

Powerful Product Analytics with RudderStack and Gainsight PX

Integrate Gainsight PX as a destination to securely send your customer event data to RudderStack. Once you configure the destination, events from RudderStack will automatically start flowing to Gainsight PX.

By adding Gainsight PX as a destination in the RudderStack dashboard, you can:

  • Send real-time customer events to Gainsight PX securely
  • Send Custom Attributes for User and Account objects
  • Automatically pull in all page and click events
  • Map custom RudderStack attributes to Gainsight custom attributes in the RudderStack dashboard
Try this in RudderStack
image-ba7c7a6318c2503e12e23653d21a54fc2d2d57f9-490x437-svg
  • image-dcd86c7121831e5728050052daae26790df67e3b-150x150-png

    Max Werner

    Data Operations Manager, Proposify

    Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
    See case study
  • image-a5598681f83e463672d8c9f431d500501847aa6e-153x153-png

    Chris Frye

    Crate and Barrel

    The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.
  • image-97c4ade933c9e9511233d24a930bd7106f337da6-150x150-png

    David Annez

    Head of Engineering at Loveholidays

    We worked with RudderStack’s product team to drastically increase our site performance and collect even more detailed data on our customer journey. The data now powers analytics, revenue reporting and the recommendations engine built by data science.
    See case study
  • image-9b303f87a2c7fb5db0acea4b1194223f2b8a6f1d-149x149-png

    Alex Dovenmuehle

    Head of Data Engineering at Mattermost

    Our previous vendor’s model kept our data in their playing field, and the pricing limited what we could to track. We wanted to own our data in our warehouse and RudderStack simplified our customer data pipeline setup and security.
    See case study
  • image-9c9d53d3106ea6829d058f37aeac89ef6a34b14b-200x200-png

    Dan Baker

    Data Engineer at Pachyderm

    I bring great news…our ~23% of untracked users is down to ~5% since we started using the RudderStack SDK!
  • image-dcd86c7121831e5728050052daae26790df67e3b-150x150-png

    Max Werner

    Data Operations Manager, Proposify

    Before RudderStack, instrumentation of the new ‘destinations’ for the marketing website required either Google Tag Manager or actual code deployments, thus, doubling our efforts. Now, we can just add the destinations in RudderStack and skip all the manual deployments.
    See case study
  • image-a5598681f83e463672d8c9f431d500501847aa6e-153x153-png

    Chris Frye

    Crate and Barrel

    The future of retail at Crate and Barrel is empowering a seamless customer experience by blending the inspiration of physical retail with data-driven personalized engagement online. After evaluating various technologies, we chose RudderStack as the foundation for our customer data platform that will help us innovate faster and deliver on our vision for growth, and we look forward to a great partnership.