Integrate Zendesk Support with Customer.io

Don't go through the pain of direct integration. RudderStack’s Zendesk Support integration makes it easy to send data from Zendesk Support to Customer.io and all of your other cloud tools.

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Easy Zendesk Support to Customer.io integration with RudderStack

RudderStack’s open source Zendesk Support integration allows you to integrate RudderStack with your Zendesk Support to track event data and automatically send it to Customer.io. With the RudderStack Zendesk Support integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Available via webhook

Add Zendesk Support as a source in RudderStack by enabling a webhook source in your RudderStack dashboard, then using our Transformations feature to re-shape the incoming payload. Once configured, RudderStack will send data from your Zendesk Support source to any destinations you connect. (Note, you will need to configure outbound webhooks in Zendesk Support.)

Popular ways to use Customer.io and RudderStack

Query product analytics data

Import analytics-ready product engagement data into your warehouse. Select the data points you need and sync with the click of a button.

Understand feature adoption

Combine your product analytics data with other data points to fully understand features and their impact on lifetime value.

See the full customer journey

Combine your product analytics data with other digital touchpoints to build a full picture of the customer journey.

Frequently Asked Questions

How do you integrate Zendesk Support with Customer.io?

With Rudderstack, integration between Zendesk Support and Customer.io is simple. Set up a Zendesk Support source and start sending data.

Is it expensive to integrate Zendesk Support with Customer.io?

Pricing Zendesk Support and Customer.io can vary based on the way they charge. Check out our pricing page for more info. Or give us a try for FREE.

How long does it take to integrate Zendesk Support with Customer.io?

Timing can vary based on your tech stack and the complexity of your data needs for Zendesk Support and Customer.io.

Use the Customer.io integration with other popular sources

ReactNative SDK

RudderStack SDKs

Node.js SDK

RudderStack SDKs

RudderStack Customer.io Documentation

Refer to our step-by-step guide and start using Customer.io today

About Customer.io

Customer.io is a popular platform for sending automated messages and emails to your customers, with a focus on security and privacy. With Customer.io, you get complete information about your customers in one place, and use it to create personalized messages and campaigns for them.

RudderStack supports sending your events to CustomerIO from the cloud mode S2S (Server to Server) and native web SDKs by calling the relevant RudderStack APIs.