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Beyond audience creation: Customer 360 data activation transforms results for every team

Beyond audience creation: Customer 360 data activation transforms results for every team

Data activation is bigger than any one use case. With a solid data foundation in your warehouse, you can rapidly build solutions on top for every use case to transform data activation efforts across your business.

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Data Enablement
Brooks Patterson

Brooks Patterson

Head of Product Marketing

by Brooks Patterson

CDPs (customer data platforms) vs CRMs (customer relationship management platforms)

CDPs (customer data platforms) vs CRMs (customer relationship management platforms)

Exploring Customer Data Platforms (CDPs) vs CRM Systems CDPs (customer data platforms) and CRM (customer relationship management) systems have many important differences. Learn how to choose the right one.

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Data Infrastructure
Morgan Lundblad

Morgan Lundblad

Data Strategist

by Morgan Lundblad

Understanding B2B customer data platforms: How they solve the B2B challenges of today

Understanding B2B customer data platforms: How they solve the B2B challenges of today

How B2B Customer Data Platforms Help Activate Customer Data The B2B customer data platform eliminates data silos, allowing companies to embrace personalization and improve efficiency. Learn more here.

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Data Infrastructure
Morgan Lundblad

Morgan Lundblad

Data Strategist

by Morgan Lundblad

What is a composable CDP? Demystifying the new approach to customer data

What is a composable CDP? Demystifying the new approach to customer data

The current CDP architecture isn't working. It's time for a composable customer data platform that serves as the connective tissue between customer data, the cloud data warehouse, and the rest of the stack.

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Data Infrastructure
Soumyadeb Mitra

Soumyadeb Mitra

Founder and CEO of RudderStack

by Soumyadeb Mitra

How we built RudderStack’s real-time personalization engine

How we built RudderStack’s real-time personalization engine

Building RudderStack’s real-time personalization engine involved tackling the complexity of creating dynamic website and app experiences by leveraging a clean identity graph and comprehensive customer profiles

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Data Infrastructure
Mackenzie Hastings

Mackenzie Hastings

Technical Product Marketing

by Mackenzie Hastings

LLM use case: Reducing Customer Success response times by 50% with RudderStack, kapa.ai, and Thena

LLM use case: Reducing Customer Success response times by 50% with RudderStack, kapa.ai, and Thena

At RudderStack, we enhanced our Customer Success response times by 50% using LLMs with kapa.ai, and Thena. Our LLM workflow efficiently enriches support tickets with customer data, enabling our TAMs to provide faster, more accurate responses

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Data Enablement
Mackenzie Hastings

Mackenzie Hastings

Technical Product Marketing

by Mackenzie Hastings

Build your Customer 360 on Databricks with RudderStack Profiles

Build your Customer 360 on Databricks with RudderStack Profiles

RudderStack Profiles marks a giant leap forward for data teams that are striving to power their businesses with reliable, complete customer profiles, and it now supports the Databricks Data Intelligence Platform.

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Data Enablement
Brooks Patterson

Brooks Patterson

Head of Product Marketing

by Brooks Patterson

How to use LLMs for customer data: Two prototypes

How to use LLMs for customer data: Two prototypes

In this post, we explore how LLMs can be used for different customer data use cases and detail two prototypes we’re experimenting with at RudderStack: one to make customer success more efficient and one to unlock 1:1 personalization.

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Data Enablement
Soumyadeb Mitra

Soumyadeb Mitra

Founder and CEO of RudderStack

by Soumyadeb Mitra

RudderStack Cohorts and Activations give business teams unprecedented Customer 360 access

RudderStack Cohorts and Activations give business teams unprecedented Customer 360 access

With RudderStack Cohorts and Activations you can bring business teams closer to the data than ever before without comprising control, so everyone can help turn your customer data into competitive advantage.

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Data Enablement
Ryan McCrary

Ryan McCrary

Product Manager at RudderStack

by Ryan McCrary

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