What you can do with Zendesk Source

Enable messaging features on your web, mobile, and social channels for customers to reach you instantly.

Track, prioritize, and respond to customers from a unified agent workspace.

Use built-in routing and intelligence to gather critical details and reduce data entry.

Integrate all relevant customer data using our powerful integration options such as code and no-code functionality.

Offer each customer a personalized experience with automation and AI-powered bots to ensure customers do not have to repeat themselves.

How to set up Zendesk Source Integration

It's easy! Use our step-by-step guide for setting up Zendesk as a source in RudderStack.


Send Customer Event Data from Zendesk to RudderStack Securely

Integrating Zendesk as a Source in RudderStack is effortless and takes just a few minutes to set up. Once successfully configured, RudderStack automatically ingests your specified Zendesk data. You then can route this rich data to your data warehouse or any other third-party destinations.

By Adding Zendesk as a Source in the RudderStack Dashboard, you can:

  • Schedule data import from your Zendesk account to RudderStack.
  • Import historical data from any specified date during initial synchronization.


How can we help you?

Zendesk helps support, sales, and customer success teams engage with their customers better. It offers various tools and products, including Zendesk Support, Zendesk Guide, and many more that improve communication between the company and its customers and boost revenue.

Zendesk is a service-first CRM company that builds software designed to improve customer relationships and is built with customer support agents in mind.