What you can do with Zendesk Chat Source

Chat with customers in real-time via the live chat feature on your website or mobile app to customer satisfaction.

Deliver rich experiences with in-built support for typing indicators, delivery events along with rich message types such as emojis, forms, carousels, and quick responses.

Send automated responses using bots, resolve issues, or help escalate a customer to the right agent on any channel.

Enable agents to provide faster, more personalized responses from an agent workspace optimized for delivering support through live chat and messaging.

Organize your conversations with business rules and workflows such as routing, reporting, tags, and more to efficiently deliver a better customer experience.

How to set up Zendesk Chat Source Integration

It's effortless! Our step-by-step guide will help you set up Zendesk Chat as a source in RudderStack within minutes.


Send Customer Event Data from Zendesk Chat to your Favorite Destinations via RudderStack

You can set up Zendesk Chat as a source on the RudderStack dashboard in no time. Once successfully configured, RudderStack will automatically ingest your specified events data from Zendesk Chat. You can then send the data to your data warehouse or other preferred third-party destinations supported by RudderStack.

By Adding Zendesk Chat as a Source in the RudderStack Dashboard, you can:

  • Synchronize your Zendesk Chat data source using the schedule and run frequency options.
  • Securely ingest your customer event data and route it to your preferred destination platforms in the desired format.
  • Build efficient ELT pipelines from your cloud applications to your data warehouse.