Trengo is a popular business messaging and communications platform that lets you bring together all your messages via email, SMS, social media, etc. into a single central communication hub. It allows you to set up cross-platform collaborations with your team, automate conversations with your users, and deliver personalized customer experiences.
RudderStack enables you to securely send your customer event data from a variety of event sources to Trengo. For this, you need to configure Trengo as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Trengo in real-time, where you can leverage its capabilities for automating customer conversations and team collaborations.
By Adding Trengo Support For RudderStack, you can:
- Skip all manual instrumentation and get all your event data across multiple sources to Trengo
- Capture information related to every page viewed along with the associated user ID
- Track real-time custom events when they occur in your web app
What you can do with Trengo
Integrate communication data from different channels into a single inbox
Design powerful workflows and communicate with different teams in real-time
Automate data collection using chatbots, and route customer leads to the right agent
Generate leads from various communication channels and follow up with real-time conversations
Engage with website visitors using live chat and guide them through their journeys
RudderStack Trengo Documentation
Refer to our step-by-step guide and start using the ReactNative SDK today
Trengo is a business messaging and communications platform that provides businesses with a shared inbox to manage communication with teams and interact with customers across various channels, including emails, chats, social media platforms, and calls. It enables teams to track unattended client messages, assign conversations, and offer personalized customer experiences.