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Freshdesk
Snowflake

Integrate Freshdesk with Snowflake

Don't go through the pain of direct integration. RudderStack’s Freshdesk integration makes it easy to send data from Freshdesk to Snowflake and all of your other cloud tools.

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Easy Freshdesk to Snowflake integration with RudderStack

RudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your Freshdesk to track event data and automatically send it to Snowflake. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Popular ways to use Snowflake and RudderStack
Query customer support data

Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.

Perform deep support ticket analysis

Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.

Improve support training

Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.

Frequently Asked Questions
Depending on the format, there are multiple ways to export data from Freshdesk, whether manually, through a native integration or through a data platform like RudderStack.
There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.
Building your own integration between Freshdesk and Snowflake costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.
Use the Snowflake integration with other popular sources

Node.js SDK

RudderStack SDKs

PHP SDK

RudderStack SDKs

RudderStack Snowflake Documentation

Refer to our step-by-step guide and start using Snowflake today

RudderStack Freshdesk Documentation

Refer to our step-by-step guide and start using Freshdesk today

About Snowflake

Snowflake is a modern cloud data warehouse known for its speed, scalability, and high performance. It provides a secure platform to share and manage your data workloads at any scale. Snowflake is touted as a modern data warehouse with advanced data science and app development capabilities. It also supports augmented data lakes and simplified data enrichment techniques.

With almost no effort required to handle it, Snowflake allows you to focus on getting actionable and meaningful insights from your data, instead of worrying about the data management aspect.

About Freshdesk

Freshdesk is a cloud-based customer support platform that lets you streamline your company’s customer support and efficiently manage your customers as you scale. It allows you to support your customers across various platforms such as e-mail, phone, social media, and other messaging apps.