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Zendesk Guide
New Relic

Integrate Zendesk Guide with New Relic

Don't go through the pain of direct integration. RudderStack’s Zendesk Guide integration makes it easy to send data from Zendesk Guide to New Relic and all of your other cloud tools.

Easy Zendesk Guide to New Relic integration with RudderStack

RudderStack’s open source Zendesk Guide integration allows you to integrate RudderStack with your Zendesk Guide to track event data and automatically send it to New Relic. With the RudderStack Zendesk Guide integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Available via webhook

Add Zendesk Guide as a source in RudderStack by enabling a webhook source in your RudderStack dashboard, then using our Transformations feature to re-shape the incoming payload. Once configured, RudderStack will send data from your Zendesk Guide source to any destinations you connect. (Note, you will need to configure outbound webhooks in Zendesk Guide.)

Popular ways to use New Relic and RudderStack

Query product analytics data

Import analytics-ready product engagement data into your warehouse. Select the data points you need and sync with the click of a button.

Understand feature adoption

Combine your product analytics data with other data points to fully understand features and their impact on lifetime value.

See the full customer journey

Combine your product analytics data with other digital touchpoints to build a full picture of the customer journey.

Frequently Asked Questions

With Rudderstack, integration between Zendesk Guide and New Relic is simple. Set up a Zendesk Guide source and start sending data.
Pricing Zendesk Guide and New Relic can vary based on the way they charge. Check out our pricing page for more info. Or give us a try for FREE.
Timing can vary based on your tech stack and the complexity of your data needs for Zendesk Guide and New Relic.

Use the New Relic integration with other popular sources

About New Relic

New Relic is a popular cloud-based observability platform that allows companies and application owners to track the performance of their software (APM). It allows you to instrument, analyze, troubleshoot, and optimize your entire application stack through a single platform. With New Relic, you can also collect all your application’s telemetry data and apply AI-driven insights to deliver a scalable, reliable, and ready-to-market application.

Implementing New Relic along with all of your other SDKs can take a lot of work (dealing with new relic agent, agent configuration, node.js agent, newrelic.js, environment variables, config files, npm, etc.), all to do performance monitoring.

With RudderStack, you can automatically send data from your JavaSCript apps (including node.js applications) and all you need is a New Relic account and New Relic License Key—no custom instrumentation needed.

RudderStack sends JSON payloads directly, so your team using New Relic can analyze data flowing directly to the New Relic UI. You can monitor application performance and send rich metadata (including application name or app_name, hostname, etc.) with events. RudderStack can also route a copy of the data to your warehouse (i.e., AWS Redshift, Snowflake, etc.) where you can use SQL or Python to perform even deeper analysis (all without painful data exports!).