Feeling stuck with Segment? Say 👋 to RudderStack.

Log in
Zendesk
Microsoft Azure Synapse Analytics

Integrate Zendesk with Microsoft Azure Synapse Analytics

Don't go through the pain of direct integration. RudderStack’s Zendesk integration makes it easy to send data from Zendesk to Microsoft Azure Synapse Analytics and all of your other cloud tools.

Easy Zendesk to Microsoft Azure Synapse Analytics integration with RudderStack

RudderStack’s open source Zendesk integration allows you to integrate RudderStack with your Zendesk to track event data and automatically send it to Microsoft Azure Synapse Analytics. With the RudderStack Zendesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Popular ways to use Microsoft Azure Synapse Analytics and RudderStack
Query customer support data

Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.

Perform deep support ticket analysis

Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.

Improve support training

Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.

Frequently Asked Questions
Depending on the format, there are multiple ways to export data from Zendesk, whether manually, through a native integration or through a data platform like RudderStack.
There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.
Building your own integration between Zendesk and Microsoft Azure Synapse Analytics costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.
Use the Microsoft Azure Synapse Analytics integration with other popular sources
About Microsoft Azure Synapse Analytics

Azure Synapse Analytics (previously Azure SQL Data Warehouse) is an analytics service that combines data warehousing capabilities with Big Data analytics. It offers a unified data engineering platform to ingest, explore, manage, and serve your data for analytics and Business Intelligence. You can query data on your terms, using either serverless or dedicated computing resources based on your requirements.

About Zendesk

Zendesk is popular customer support and service platform that lets you engage and serve your customers effectively. It offers various features, including integrated customer support, a modern sales CRM, and a smart, self-serve knowledge base. Zendesk lets you reach your customers instantly via web and mobile using Zendesk’s personalized live chats and messaging service.