Help Scout Integration

Connect Help Scout and send data to Help Scout with Rudderstack.
DestinationEvent StreamCustom

With RudderStack, you can seamlessly send your event data from a variety of data sources to Help Scout. All you need to do is configure Help Scout as a destination in RudderStack. Once enabled, events collected by RudderStack will automatically start flowing to Help Scout in real-time.

By Integrating Help Scout with RudderStack, you can:

  • Get all your event data across multiple sources to Help Scout without having to manually instrument the integration
  • Skip development process and save time for other important technical issues
  • Reduce duplicate capture of event tracking code on your site
Available via webhookSend event data to Help Scout by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Help Scout API. Once enabled, RudderStack will forward events to Help Scout (note, this requires leveraging cloud API endpoints for Help Scout ).
Frequently Asked Questions

Help Scout is a third-party customer help desk Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers

Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Help Scout through secure customer help desk integration tools like RudderStack.

Pricing for Help Scout can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.

Help Scout is an online help desk tool that helps small businesses and teams manage customer relationships using personalized emails. There are no ticket numbers, case numbers, or impersonal templates to manage.

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