Integrate Olark with Heap
Don't go through the pain of direct integration. RudderStack’s Olark integration makes it easy to send data from Olark to Heap and all of your other cloud tools.Heap Analytics is a popular web analytics platform that allows you to capture and measure user actions on your website or mobile application. You can track taps, clicks, gestures, page views form submissions, and more with no additional code. Customer success teams, product, and marketing teams can use all of this customer behavioral data to create tailored customer digital experiences for increased customer conversion and retention. Heap was founded in 2013 and is based in San Francisco, CA. Heap Analytics is an alternative to Google Analytics and offers an intuitive interface for understanding user interactions on your website or app.
Olark is a live-chat software that connects your business with customers in an effective and timely manner. It helps the marketing, sales, and customer success teams to personalize engagement, improve workflow, accelerate closing, and generate higher revenue. Olark offers various features including message automation, team management, notification management, insight dashboards, real-time reporting, searchable chat transcripts, set templates, and more. connect Olark and you get complete information about your customers in one place, and use it to create personalized messages and campaigns for them. RudderStack supports sending your events to Olark.