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Gainsight PX integration with RudderStack

Powerful Product Analytics with RudderStack and Gainsight PX

Integrate Gainsight PX as a destination to securely send your customer event data to RudderStack. Once you configure the destination, events from RudderStack will automatically start flowing to Gainsight PX.

By adding Gainsight PX as a destination in the RudderStack dashboard, you can:

  • Send real-time customer events to Gainsight PX securely
  • Send Custom Attributes for User and Account objects
  • Automatically pull in all page and click events
  • Map custom RudderStack attributes to Gainsight custom attributes in the RudderStack dashboard
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What you can do with Gainsight PX

Integrating Gainsight PX with your website can be quite challenging as you will need to manually add tags to your website and web app on every page that you want to track user behavior. You also need to ensure that you add the right tags and identify users correctly to fully leverage Gainsight PX's benefits.

By integrating RudderStack with Gainsight PX, you can get started without worrying about any shortcomings.

Design and deploy rich in-app engagements without any developer resources

Visualize customer cohorts and identify key dropoff points or areas of low feature or module usage

Design in-app guides to walk users through product setup and introduce core features

Create customized surveys for specific user segments based on the core attributes or past product behavior

Trigger automated follow-ups based on responses to improve overall user experience and account health

How to set up the Gainsight PX Integration

It's easy! Use our step-by-step guide to set up Gainsight PX as a Destination in RudderStack.

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FAQ

How can we help you?

What is Gainsight PX?

Gainsight PX is a simple and powerful product experience platform. It helps product teams make data-driven decisions, engage users directly within the product, and visualize the business impact of their investments.

Can you use Gainsight without Salesforce?

Yes. If you are a Gainsight user and do not have access to Salesforce, you need not worry about the Salesforce log-in process. Set up Gainsight login and username and log into Gainsight NXT through Direct Gainsight login.

Who are Gainsight competitors?

The top five Gainsight competitors include Pendo, ChurnZero, Totango, Planhat, and Qualtrics.

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