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Gainsight CS

Connect Gainsight CS and send data to Gainsight CS with Rudderstack.

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Overview

Integrate Gainsight CS with RudderStack and send event data to Gainsight automatically without writing any code. Once you’ve configured a source (choose from any of our native SDKs or your warehouse), add Gainsight CS as a destination in RudderStack and events will start flowing with the schedule you choose. No need to bother your engineering team with another integration request.

Add Gainsight CS in RudderStack as a destination and:

  • Track and collect all your customer data from a variety of sources, including web and mobile applications
  • Send custom properties like LinkedIn URL, location, timezone, ARR, employees, and more to Gainsight CS automatically
  • Optimize renewals and retention rates with additional behavior data from your website and mobile applications

Gainsight CS is a Customer Success (CS) platform that aggregates customer data from multiple sources into a single source of truth with industry-leading reporting and dashboards. It enables companies to review customer data-driven insights and deploy necessary actions that increase revenue, decrease customer churn, and drive advocacy. Gainsight helps customer success teams improve customer relationships by managing the customer lifecycle, identifying and proactively responding to churn risks.

FAQs

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