Overview
Now you can set up Freshdesk as a source in RudderStack without any manual coding. After you have successfully configured Freshdesk as a Source, RudderStack will automatically ingest your specified customer event data. You can route this data to your data warehouse or any other third-party destination supported by RudderStack.
By adding Freshdesk as a source in the RudderStack dashboard, you can:
- Collect your raw events and data from Freshdesk and ingest them into RudderStack.
- Schedule data import from your Freshdesk account to RudderStack.
- Send data to third-party destinations or data warehouses securely.
Freshdesk is a cloud-based customer support platform that lets you streamline your company’s customer support and efficiently manage your customers as you scale. It allows you to support your customers across various platforms such as e-mail, phone, social media, and other messaging apps.