Freshdesk
Databricks Delta Lake
Integrate Freshdesk with Databricks Delta Lake
Don't go through the pain of direct integration. RudderStack’s Freshdesk integration makes it easy to send data from Freshdesk to Databricks Delta Lake and all of your other cloud tools.
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Easily integrate Freshdesk with Databricks Delta Lake using RudderStackRudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your Freshdesk to track event data and automatically send it to Databricks Delta Lake. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.Popular ways to use Databricks Delta Lake and RudderStack
Query customer support dataImport analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysisRun analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support trainingBuild richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Frequently Asked Questions
Depending on the format, there are multiple ways to export data from Freshdesk, whether manually, through a native integration or through a data platform like RudderStack.
There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.
Building your own integration between Freshdesk and Databricks Delta Lake costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.
About Freshdesk

Freshdesk is a cloud-based customer support platform that lets you streamline your company’s customer support and efficiently manage your customers as you scale. It allows you to support your customers across various platforms such as e-mail, phone, social media, and other messaging apps.