Integrate Freshdesk with Amazon S3 Data Lake
Don't go through the pain of direct integration. RudderStack’s Freshdesk integration makes it easy to send data from Freshdesk to Amazon S3 Data Lake and all of your other cloud tools.Easily integrate Freshdesk with Amazon S3 Data Lake using RudderStackRudderStack’s open source Freshdesk integration allows you to integrate RudderStack with your Freshdesk to track event data and automatically send it to Amazon S3 Data Lake. With the RudderStack Freshdesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.Popular ways to use Amazon S3 Data Lake and RudderStackFrequently Asked QuestionsAbout Amazon S3 Data LakeAbout Freshdesk
Query customer support dataImport analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysisRun analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support trainingBuild richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Can you export data from Freshdesk?
Depending on the format, there are multiple ways to export data from Freshdesk, whether manually, through a native integration or through a data platform like RudderStack.
How do you load data from Freshdesk into Amazon S3 Data Lake?
There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.
How much does it cost to load data from Freshdesk into Amazon S3 Data Lake?
Building your own integration between Freshdesk and Amazon S3 Data Lake costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.
Amazon S3 is a cloud-based object storage service that can store huge amounts of data (both structured and unstructured) for various use cases, including websites, mobile apps, IoT devices, and more. It enables you to build a cost-effective data lake of any size or scale. An S3-powered data lake enables you to easily use the native AWS services for data processing, analytics, machine learning, and more.
Freshdesk is a cloud-based customer support platform that lets you streamline your company’s customer support and efficiently manage your customers as you scale. It allows you to support your customers across various platforms such as e-mail, phone, social media, and other messaging apps.