Integrate PagerDuty with Aircall
Don't go through the pain of direct integration. RudderStack’s PagerDuty integration makes it easy to send data from PagerDuty to Aircall and all of your other cloud tools.
Easy PagerDuty to Aircall integration with RudderStack
RudderStack’s open source PagerDuty integration allows you to integrate RudderStack with your PagerDuty to track event data and automatically send it to Aircall. With the RudderStack PagerDuty integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Available via webhook
Send event data to Aircall by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Aircall API. Once enabled, RudderStack will forward events to Aircall (note, this requires leveraging cloud API endpoints for Aircall ).
Popular ways to use Aircall and RudderStack
Create and update customers in Aircall in real time.
Send key user actions to Aircall to give the customer success team context for support tickets.
Automatically assign new users to existing groups, companies or accounts in Aircall.
Frequently Asked Questions
Aircall is a cloud-based call center software for businesses. It can be seamlessly integrated with your other cloud tools and CRM platform, helpdesk solutions, and other critical applications. With Aircall, you can easily monitor individual and team metrics in real-time, and make impactful decisions that enhance your teams’ productivity. With Aircall, you can improve customer experience significantly with the help of IVR menus, live call monitoring, skill-based routing, and more.
PagerDuty is a SaaS platform that helps you prevent and resolve business-impacting incidents, thereby improving the customer experience. PagerDuty helps you learn your customers’ preferences using monitoring tools and PagerDuty Incident workflows thus improving relationship functionality with your customers.