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Integrate Zendesk Support with Zendesk
Don't go through the pain of direct integration. RudderStack’s Zendesk Support integration makes it easy to send data from Zendesk Support to Zendesk and all of your other cloud tools.
Easy Zendesk Support to Zendesk integration with RudderStack
RudderStack’s open source Zendesk Support integration allows you to integrate RudderStack with your Zendesk Support to track event data and automatically send it to Zendesk. With the RudderStack Zendesk Support integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Available via webhook
Add Zendesk Support as a source in RudderStack by enabling a webhook source in your RudderStack dashboard, then using our Transformations feature to re-shape the incoming payload. Once configured, RudderStack will send data from your Zendesk Support source to any destinations you connect. (Note, you will need to configure outbound webhooks in Zendesk Support.)
Popular ways to use Zendesk and RudderStack
Query product analytics data
Import analytics-ready product engagement data into your warehouse. Select the data points you need and sync with the click of a button.
Understand feature adoption
Combine your product analytics data with other data points to fully understand features and their impact on lifetime value.
See the full customer journey
Combine your product analytics data with other digital touchpoints to build a full picture of the customer journey.
Frequently Asked Questions
About Zendesk
Zendesk offers tools and services that ensure cutting-edge support and sales across various business functions. It allows businesses to serve their customers in the best way possible, enabling easy processing and resolution of customer issues.
Zendesk offers features such as live chat, call center software capabilities, and a smart knowledge base so that users can easily handle any type of customer question.