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Userlist FAQs

Userlist is a behavior-based customer messaging platform that lets you engage with your SaaS users through targeted behavior-based campaigns. With Userlist, SaaS companies can easily automate their customer success touchpoints and reduce their team’s manual workload.

Destination

Event Stream

Userlist FAQs

Userlist is a behavior-based customer messaging platform that lets you engage with your SaaS users through targeted behavior-based campaigns. With Userlist, SaaS companies can easily automate their customer success touchpoints and reduce their team’s manual workload.

Destination

Event Stream

Frequently Asked Questions

Userlist tracks user behavior using the user data, and the event data received. Also, Userlist automatically records additional events such as when users open a message, click a link, join a segment, etc. So, you do not have to worry about tracking this data yourself.

Before starting the integration, Some pre-requisites include determining what properties and events need to be tracked. Also, choose a naming convention to document these properties. For successful integration, a few best practices include using a framework for naming conventions, consistency with vocabulary and phrase structure, consistency between capitalization and characters between words, and some more.