Integrate Zendesk Support with LiveChat

Don't go through the pain of direct integration. RudderStack’s Zendesk Support integration makes it easy to send data from Zendesk Support to LiveChat and all of your other cloud tools.

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Easy Zendesk Support to LiveChat integration with RudderStack

RudderStack’s open source Zendesk Support integration allows you to integrate RudderStack with your Zendesk Support to track event data and automatically send it to LiveChat. With the RudderStack Zendesk Support integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.

Available via webhook

Add Zendesk Support as a source in RudderStack by enabling a webhook source in your RudderStack dashboard, then using our Transformations feature to re-shape the incoming payload. Once configured, RudderStack will send data from your Zendesk Support source to any destinations you connect. (Note, you will need to configure outbound webhooks in Zendesk Support.)

Popular ways to use LiveChat and RudderStack

Query product analytics data

Import analytics-ready product engagement data into your warehouse. Select the data points you need and sync with the click of a button.

Understand feature adoption

Combine your product analytics data with other data points to fully understand features and their impact on lifetime value.

See the full customer journey

Combine your product analytics data with other digital touchpoints to build a full picture of the customer journey.

Frequently Asked Questions

How do you integrate Zendesk Support with LiveChat?

With Rudderstack, integration between Zendesk Support and LiveChat is simple. Set up a Zendesk Support source and start sending data.

Is it expensive to integrate Zendesk Support with LiveChat?

Pricing Zendesk Support and LiveChat can vary based on the way they charge. Check out our pricing page for more info. Or give us a try for FREE.

How long does it take to integrate Zendesk Support with LiveChat?

Timing can vary based on your tech stack and the complexity of your data needs for Zendesk Support and LiveChat.

Use the LiveChat integration with other popular sources

JavaScript SDK

RudderStack SDKs

Ruby SDK

RudderStack SDKs

RudderStack LiveChat Documentation

Refer to our step-by-step guide and start using LiveChat today

About LiveChat

LiveChat is a chat support and customer service platform with omnichannel messaging capabilities. It allows you to deliver personalized experiences for your users, efficiently resolve their queries, and build healthy, long-lasting customer relationships. LiveChat supports integration with over 170 popularly used tools and platforms, so you can bring together all the communications with your users in one place.