Feeling stuck with Segment? Say 👋 to RudderStack.
Integrate Canny with Help Scout
Don't go through the pain of direct integration. RudderStack’s Canny integration makes it easy to send data from Canny to Help Scout and all of your other cloud tools.
Easy Canny to Help Scout integration with RudderStack
RudderStack’s open source Canny integration allows you to integrate RudderStack with your Canny to track event data and automatically send it to Help Scout. With the RudderStack Canny integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Available via webhook
Send event data to Help Scout by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Help Scout API. Once enabled, RudderStack will forward events to Help Scout (note, this requires leveraging cloud API endpoints for Help Scout ).
Popular ways to use Help Scout and RudderStack
Create and update customers
Create and update customers in Help Scout in real time.
Track customer behavior
Send key user actions to Help Scout to give the customer success team context for support tickets.
Assign users to groups
Automatically assign new users to existing groups, companies or accounts in Help Scout.
Frequently Asked Questions
About Canny
Customer feedback management tool that captures, organizes, and analyzes product feedback in one place to help you make informed product decisions.