Gainsight CS Integration
Integrate Gainsight CS with RudderStack and send event data to Gainsight automatically without writing any code. Once you’ve configured a source (choose from any of our native SDKs or your warehouse), add Gainsight CS as a destination in RudderStack and events will start flowing with the schedule you choose. No need to bother your engineering team with another integration request.
Add Gainsight CS in RudderStack as a destination and:
- Track and collect all your customer data from a variety of sources, including web and mobile applications
- Send custom properties like LinkedIn URL, location, timezone, ARR, employees, and more to Gainsight CS automatically
- Optimize renewals and retention rates with additional behavior data from your website and mobile applications
Frequently Asked Questions
What is Gainsight CS used for?
Gainsight CS is a customer success tool that enables marketing and customer-focused teams to build better customer experiences.
Who uses Gainsight?
Gainsight is used by customer-facing teams, mostly CSMs (Customer Success Managers).
How much does it cost to integrate Gainsight with RudderStack?
Which edition of Gainsight does this integration work with?
This integration works with the Gainsight CS NXT Edition.
What is the difference between Gainsight CS and Gainsight PX?
Gainsight PX is Gainsight’s product experience platform used by product teams. Gainsight PX offers product analytics and product engagement features. RudderStack also offers an integration with Gainsight PX.
Use the Gainsight CS integration with popular sources
About Gainsight CS
Gainsight CS is a Customer Success (CS) platform that aggregates customer data from multiple sources into a single source of truth with industry-leading reporting and dashboards. It enables companies to review customer data-driven insights and deploy necessary actions that increase revenue, decrease customer churn, and drive advocacy. Gainsight helps customer success teams improve customer relationships by managing the customer lifecycle, identifying and proactively responding to churn risks.