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Integrate Zendesk with Amazon S3 Data Lake
Don't go through the pain of direct integration. RudderStack’s Zendesk integration makes it easy to send data from Zendesk to Amazon S3 Data Lake and all of your other cloud tools.
Easy Zendesk to Amazon S3 Data Lake integration with RudderStack
RudderStack’s open source Zendesk integration allows you to integrate RudderStack with your Zendesk to track event data and automatically send it to Amazon S3 Data Lake. With the RudderStack Zendesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Popular ways to use Amazon S3 Data Lake and RudderStack
Query customer support data
Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysis
Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support training
Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Frequently Asked Questions
About Amazon S3 Data Lake
Amazon S3 is a cloud-based object storage service that can store huge amounts of data (both structured and unstructured) for various use cases, including websites, mobile apps, IoT devices, and more. It enables you to build a cost-effective data lake of any size or scale. An S3-powered data lake enables you to easily use the native AWS services for data processing, analytics, machine learning, and more.
About Zendesk
Zendesk is popular customer support and service platform that lets you engage and serve your customers effectively. It offers various features, including integrated customer support, a modern sales CRM, and a smart, self-serve knowledge base. Zendesk lets you reach your customers instantly via web and mobile using Zendesk’s personalized live chats and messaging service.