Integrate Zendesk Chat with JackDB
Don't go through the pain of direct integration. RudderStack’s Zendesk Chat integration makes it easy to send data from Zendesk Chat to JackDB and all of your other cloud tools.Easy Zendesk Chat to JackDB integration with RudderStackRudderStack’s open source Zendesk Chat integration allows you to integrate RudderStack with your Zendesk Chat to track event data and automatically send it to JackDB. With the RudderStack Zendesk Chat integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.Frequently Asked Questions
Available via webhookSend event data to JackDB by enabling webhooks in your RudderStack
dashboard, then using our Transformations feature to shape the payload
for the JackDB API. Once enabled, RudderStack will forward events to
JackDB (note, this requires leveraging cloud API endpoints for JackDB
).
Popular ways to use JackDB and RudderStackQuery customer support dataImport analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysisRun analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support trainingBuild richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Can you export data from Zendesk Chat?
Depending on the format, there are multiple ways to export data from Zendesk Chat, whether manually, through a native integration or through a data platform like RudderStack.
How do you load data from Zendesk Chat into JackDB?
There are two primary ways: First, you could write your own code script to pull the data and load it via API. Second, you could use an ETL integration provider like RudderStack to load the data automatically.
How much does it cost to load data from Zendesk Chat into JackDB?
Building your own integration between Zendesk Chat and JackDB costs engineering time, while ETL providers like RudderStack generally charge by the number of rows loaded.
About JackDB
JackDB is a database technology that offers a secure, collaborative environment for data analysis and query-based reporting. It offers a unified, browser-based SQL query interface and role-based access control, real-time activity monitoring, and comprehensive audit logging.
