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Integrate PagerDuty with Gladly
Don't go through the pain of direct integration. RudderStack’s PagerDuty integration makes it easy to send data from PagerDuty to Gladly and all of your other cloud tools.
Easy PagerDuty to Gladly integration with RudderStack
RudderStack’s open source PagerDuty integration allows you to integrate RudderStack with your PagerDuty to track event data and automatically send it to Gladly. With the RudderStack PagerDuty integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Popular ways to use Gladly and RudderStack
Create and update customers
Create and update customers in Gladly in real time.
Track customer behavior
Send key user actions to Gladly to give the customer success team context for support tickets.
Assign users to groups
Automatically assign new users to existing groups, companies or accounts in Gladly.
Frequently Asked Questions
About Gladly
Gladly is a customer service platform that leverages AI to deliver personalized agent-assisted customer service and enhance customer relationships. Gladly incorporates the strengths of AI without losing the human interaction to deliver quality customer service. RudderStack supports Gladly as a destination to which you can seamlessly send your customer data.
About PagerDuty
PagerDuty is a SaaS platform that helps you prevent and resolve business-impacting incidents, thereby improving the customer experience. PagerDuty helps you learn your customers’ preferences using monitoring tools and PagerDuty Incident workflows thus improving relationship functionality with your customers.
