Feeling stuck with Segment? Say 👋 to RudderStack.
Integrate SatisMeter with Castle
Don't go through the pain of direct integration. RudderStack’s SatisMeter integration makes it easy to send data from SatisMeter to Castle and all of your other cloud tools.
Easy SatisMeter to Castle integration with RudderStack
RudderStack’s open source SatisMeter integration allows you to integrate RudderStack with your SatisMeter to track event data and automatically send it to Castle. With the RudderStack SatisMeter integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.
Available via webhook
Send event data to Castle by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Castle API. Once enabled, RudderStack will forward events to Castle (note, this requires leveraging cloud API endpoints for Castle ).
Popular ways to use Castle and RudderStack
Query customer support data
Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysis
Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support training
Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Frequently Asked Questions
About Castle
Castle is an account security and fraud prevention platform designed for businesses and developers. Its real-time threat detection and scoring capabilities allow you to block spam registrations and any account hacking attempts. With Castle, you can easily eliminate fake accounts and bots, and avoid credential stuffing to avoid any possibility of an account takeover attempt. Castle also allows you to automate your security flows, including account recovery processes, authentication mechanisms, end-user alerts, and more.
About SatisMeter
SatisMeter is a customer feedback collection platform that lets businesses streamline different processes, including data metrics collection, customer feedback, referrals, and more. You can track valuable customer data, product metrics, automate workflows, and business data with SatisMeter and ultimately improve customer retention.
