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Zendesk Support Integration
Zendesk Support is a popular help desk and ticketing support tool part of Zendesk’s SaaS offerings. By integrating Zendesk Support with RudderStack, you will be able to analyze ready-to-use analytics-friendly, customer support data in your data warehouse, and your BI. Go beyond Zendesk’s vanilla dashboards and ask any question you want about your support data. Get a complete view of your customers, understand historical trends, find areas for improvement, and optimize service operations. Having your Zendesk Support data in the same data warehouse as your marketing, sales and the rest of Zendesk’s platform offerings will help you get a holistic understanding of your business performance. Drill down to your data from your marketing channels, your revenue, and better understand how your customers engage with your products or fit your support plans.