Promoter.io is a customer engagement and feedback software. It allows you to capture actionable customer feedback using the Net Promoter System (NPS) to reduce churn and drive business growth proactively. Promoter.io offers an end-to-end solution to promote higher response rates, actionable customer feedback, predictive insights, and maximum organic growth.
Frequently Asked Questions
What is Promoter.io used for?
Promoter.io is a customer retention product that enables teams to better understand customers and reduce churn.
Is it hard to set up Promoter.io?
Difficulty can vary based on the complexity of your tech stack and customer data. Many users choose to simplify implementation by sending data through secure customer retention integration tools like RudderStack.
How much does it cost to integrate Promoter.io with RudderStack?
What is Promoter io?
Promoter io helps companies to understand the customer needs by enabling them to build, launch, measure, engage and take action on Net Promoter campaigns efficiently.
What is NPS in market research?
Net Promoter Score (NPS) is a measurement of customer loyalty and satisfaction calculated by asking customers how likely they are to recommend your product or service to others on a scale of 0-10.
Who owns Net Promoter?
Net Promoter Score (NPS) was invented by Fred Reichheld, Bain & Company, and Satmetrix Systems in 2003.
RudderStack Promoter.io Documentation
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