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Customer service CRM platform by Meta
Frequently Asked Questions
What is Kustomer?
Kustomer is a SaaS-based customer service solution that enables brands to increase customer satisfaction and loyalty. It empowers agents to engage customers in personalized conversations.
What is Kustomer used for?
Kustomer is a third-party customer engagement CRM tool that enables businesses to centralize and act on customer records.
How much does it cost to integrate Kustomer with RudderStack?
Is Kustomer a CRM?
Kustomer is a modern customer service CRM platform. It enables enterprises to manage large-scale support volume and optimize customer experiences throughout their journey.
Why did Meta (Facebook) buy Kustomer?
Facebook generates a majority of its revenue from selling advertisements. The acquisition of Kustomer in a way supports their core advertising business. This also supports their efforts to provide better customer data for better customer targeting.
RudderStack Kustomer Documentation
Refer to our step-by-step guide and start using Kustomer today