Support and customer education platform that helps users create and manage a knowledge base
Frequently Asked Questions
What is Elevio used for?
Elevio is a third-party customer help desk Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers
Is it hard to set up Elevio?
Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Elevio through secure customer help desk integration tools like RudderStack.
How much does it cost to integrate Elevio with RudderStack?
Pricing for Elevio can vary depending on your use case and data volume. RudderStack offers transparent, volume-based event pricing. See RudderStack's pricing.
What is Elevio?
Elevio is a self-service user education platform that makes your product easier to learn and use. It offers built-in content management tools and monitors how customers are engaging with the knowledge base, provides review usage statistics and reports, and enables users to leverage customer queries and feedback to identify areas of improvement.
Who uses Elevio?
More than 500 companies use Elevio to reduce their day-to-day customer efforts. AccuWeather, Epic Games, Ebay, and Loom are a few popular companies using Elevio.