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Experience management platform
Frequently Asked Questions
What is Delighted?
Delighted is a feedback platform that allows you to gather NPS (Net Promoter Score), CSAT (Customer Satisfaction), CES (Customer Effort Score), or customer ratings along with open-ended responses.
How does Delighted work?
Delighted helps you take a single-question survey where customers rate your product/service and provide feedback in their own words. All the customer feedback appears instantly in your dashboard.
What data does Delighted collect?
Delighted collects Personal Data, including contact information (name, phone number, address, email address, and your employer) and payment details for customers.
RudderStack Delighted Documentation
Refer to our step-by-step guide and start using Delighted today