Aircall is a cloud-based call center software for businesses. It can be seamlessly integrated with your other cloud tools and CRM platform, helpdesk solutions, and other critical applications. With Aircall, you can easily monitor individual and team metrics in real-time, and make impactful decisions that enhance your teams’ productivity. With Aircall, you can improve customer experience significantly with the help of IVR menus, live call monitoring, skill-based routing, and more.
Frequently Asked Questions
What is Aircall used for?
Aircall is a third-party call center Customer Service tool that enables customer support and customer success teams to learn about and better communicate with customers
Is it hard to set up Aircall?
Difficulty can vary based on your existing tech stack and data streaming needs. Many users choose to simplify implementation by sending data to Aircall through secure call center integration tools like RudderStack.
How much does it cost to integrate Aircall with RudderStack?
Can you text with Aircall?
The Salesmsg integration with Aircall lets you send, receive, and manage SMS text message conversations using your existing Aircall phone numbers.
How much does Aircall cost?
Aircall pricing starts at $30.00 per user, per month. They do not have a free version. However, they do offer a free trial. For more information, you can visit its pricing page (https://aircall.io/pricing/)