Live Events is a debugger that shows the real-time stream of events flowing from your sources to the connected destinations. You can use this feature to debug the errors in case of any failures at the destination level.

This feature is available only in RudderStack Cloud.

You can view the live events for cloud mode destinations only. For more information, refer to the Connection Modes guide.

The three types of events you can view using this utility are listed in the following table:

Live Events typeDescription
Source live eventsView the source events collected by RudderStack in real-time.
Destination live eventsView the events sent to the destination in real-time.
Transformation live eventsView the transformed events in real-time.

Source live events

This feature provides you with the real-time visibility into the source events collected by RudderStack. The key information includes:

  • Name of the event
  • Type of the event collected from the source
  • Date and Time of the collected event

This feature is very handy when you want to check if your source is correctly configured.

Viewing source live events

To view the live events collected from your source in real-time, follow these steps:‌

  1. Select the source for which you want to view the live events.
  2. Click on Live Events.
Live Events
  1. Ingest data into RudderStack through the source. You will be able to see the collected events in the Live Events window.
Source live events details

It may take a couple of seconds before your events start showing up in the Live Events window.

Destination live events

When routing events to a destination, there can be instances when the events do not show up in the destination. In such cases, knowing the reason for failure is helpful.

The destination live events feature gives you real-time visibility into the destination's responses. The key information includes:

  • Name of the event
  • Error code of the event in case of event failure. It gives the specific details related to an error including the error response and the date and time of the attempt made to send the event.

Your destination should be configured in the cloud mode to view the live events. Refer to the Connection Modes guide for more information on the cloud mode.

  • The Payload sent to the destination can be seen by clicking on an event.

Viewing destination live events

To view the live events sent to your destination in real-time, follow these steps:

  1. Select the destination for which you want to view the live events.
  2. Click on Live Events.
Destination live events
  1. You should be able to see the events sent from the source to the destination in the Live Events window.
Payload to the destination

Use case

Suppose that some events are sent to the Facebook Custom Audience platform but they are not delivered. Upon checking the Live Events tab for the Facebook Custom Audience destination, the following error is observed:

Custom Audience destination error

Clicking on See full error option displays the following error response:

Custom Audience full destination error

As you can see, an identify event is sent to the Facebook Custom Audience destination which is not supported. The Custom Audience documentation mentions that only track events are supported. As a result, when RudderStack tries sending the identify event to the destination, an error is thrown. RudderStack tries sending this event several times before marking it as aborted.

Live events are shown for all the destinations. However, the event payload is not shown for some destinations like the object storage platforms and the data warehouses.

Transformations live events

You can also view the live events in case a transformation is connected to a destination. RudderStack lets you view the events before and after a transformation is applied, as shown:

Transformation live events

RudderStack also notifies you about any dropped events or errors during the transformation along with the details, as shown in the following image:

Transformation live events error message

FAQ

Why are the events sent to the destination failing?

Routing events to a destination can fail for various reasons. Often, it is due to the incorrect configuration of a destination in the RudderStack dashboard. Some other possible reasons include:

  • Incorrect/bad event payload structure
  • Rate-limiting by the destination
  • Network error
  • Destination downtime

The Destination Live Events feature gives you better visibility into how your events are sent to the destination. If there are any delivery failures, the utility also gives you insights into the reasons for the failure.

Contact us

For queries on any of the sections covered in this guide, you can contact us or start a conversation in our Slack community.

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