When you call identify, RudderStack initializes the SDK using the email/userId and the JWT token from the integrations object.
RudderStack does not automatically generate JWT tokens on the users’ behalf to initialize the Iterable web SDK for security reasons. You need to set a specific authorization logic within your web app to generate a JWT before you can start making requests using the SDK.
The above properties can be passed in any of the following ways:
properties object (for a single product), as shown in the above table.
products array as multiple objects (for multiple products), for example, properties.products.name. One example where you can have an array of products is the Order Completed event.
You can send this type of track events to track the users in-app activities and accordingly display pop-up messages and push notifications for them. The below image shows an example of a web push notification:
You can also customize the display configuration for the push notifications using the In-app message settings in the RudderStack dashboard.
In case multiple getInAppMessages events are triggered, the SDK delivers all queued in-app notifications.
A sample track call mapped to Iterable’s getInAppMessages events is shown below:
RudderStack sends all track events that are not mapped to Iterable’s purchase events or getInAppMessages events as custom events.
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